Privacy policy

1. Data controller

The controller responsible for processing your personal data is:

HotellStockholm.com
Stockholm, Sweden
Email: [email protected]

2. Data we collect

Information you provide:

• Contact form: Name, email address and your message
• Newsletter: Name and email address
• Comments: Name, email address and comment text

Information we collect automatically:

• Technical data: IP address, browser type and operating system
• Usage data: Pages visited, time on page and links clicked
• Cookies: See the separate section below

3. How we use your data

We use your personal data to:

• Answer questions submitted through the contact form
• Send newsletters if you subscribe
• Publish approved comments on the website
• Improve the website’s functionality and content
• Analyse anonymised browsing patterns
• Prevent misuse and technical problems

4. Legal basis for processing

We process your personal data on the basis of:

• Consent: For newsletters and non-essential cookies
• Legitimate interests: To operate and improve the website
• Contract: To respond to contact enquiries

5. Cookies and tracking

We use cookies to keep the website working correctly and understand how it is used.

Essential cookies

These are necessary for the website to work and do not require consent:

• Session management
• Cookie settings

Analytics cookies

With your consent, we use:

• Google Analytics: Anonymised visitor statistics

Third-party cookies

When you follow links to booking websites such as Booking.com, those websites may set their own cookies. We have no control over their cookies.

You can manage your cookie settings at any time using the link in the footer.

6. Sharing data

We never sell your personal data. We may share data with:

• Service providers: Hosting and email providers within the EU/EEA
• Analytics tools: Google Analytics (anonymised)
• Authorities: Where required by law

7. Retention periods

• Contact form: Deleted after the enquiry is resolved, within a maximum of 2 years
• Newsletter: Until you unsubscribe
• Comments: For as long as the comment is published
• Log files: A maximum of 30 days

8. Your rights

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Erase your data (“the right to be forgotten”)
• Restrict processing
• Object to processing based on legitimate interests
• Transfer your data (data portability)
• Withdraw consent at any time

Contact us at [email protected] to exercise your rights.

You also have the right to complain to the Swedish Authority for Privacy Protection (IMY).

9. Contact

Questions about this policy or how we handle personal data?

Email: [email protected]