Best Western Hotel Bentleys

Gustavian interior and Nordic Swan ecolabel on Stockholm's pedestrian street

Best Western Hotel Bentleys is located at Drottninggatan 77 in Norrmalm, right on one of Stockholm's busiest pedestrian streets. The hotel is part of the Best Western chain but distinguishes itself through a cohesive Gustavian interior design style that permeates both the common areas and the rooms. The style clearly deviates from the chain's more standardised facilities and gives the hotel a distinct character that is noticeable from the entrance.

The hotel is certified with the Nordic Swan ecolabel, which means documented requirements for environmental performance in areas such as energy use, chemical use and waste management. It is a non-smoking hotel with no on-site parking; guests with cars are directed to commercial car parks in the area. The hotel is cashless and accepts payment with the most common credit cards.

Reception is staffed 24 hours a day. Check-in is from 15:00 and check-out by 12:00 at the latest. Late check-out can be arranged for an additional fee depending on availability. The hotel offers express check-in and check-out as well as complimentary luggage storage for guests. Pets are not permitted according to the hotel's own information, but this should be confirmed when booking.

For travellers seeking a centrally located city hotel with a clear environmental profile and a cohesive historical interior design, the combination of Nordic Swan ecolabel, Gustavian interior and location on Drottninggatan offers a concrete alternative to more anonymous chain facilities. The hotel's affiliation with Best Western provides access to the chain's loyalty programme without the interior or atmosphere being adapted to a standard format, which sets Bentleys apart from many comparable hotels in the same price range in central Stockholm.

Glazed courtyard with glass roof – breakfast and lobby bar under one roof

The hotel's most striking architectural feature is the glazed courtyard, which is covered by a 200 square metre glass roof and reaches a ceiling height of 17 metres. It is in this space that reception, lobby and breakfast service are located – not in separate rooms. The breakfast buffet with both hot and cold options is included in the room rate and is served every morning; weekdays 06:30–10:00 and weekends 07:30–10:30.

The same courtyard functions as a lobby bar in the afternoon and evening, making the space the hotel's natural social hub throughout the day. The hotel also has a snack bar offering for light refreshments. There is no verified information about room service. A sauna is available for guests. Information about a pool or spa in separate facilities is not available.

The courtyard's construction provides natural light into the building's core, which affects the atmosphere in the lobby and breakfast area regardless of the weather outside. The two lifts – one original from 1910 and one new from 2010 placed in the courtyard itself – illustrate how modernisations have been integrated with the existing structure without losing the overall impression. Restaurant Esperanza is located in immediate proximity to the hotel and offers dining directly adjacent to the entrance.

For guests who value common areas with character and a natural meeting place rather than an anonymous lobby lounge, the courtyard is a concrete and distinct reason to choose Bentleys over more standardised alternatives in central Stockholm.

Room categories: from windowless economy rooms to king superior

The hotel's rooms span a broad spectrum of categories with clear differences in size, lighting and design. In the lower segment there are economy rooms without windows, designed for one or two guests depending on bed configuration. These rooms have the same Gustavian interior and heated bathroom floors as other categories, but lack natural daylight – a trade-off that is relevant for guests spending a lot of time in their room. Standard rooms with windows are available in single bed, double bed and queen configurations.

In the upper segment there are superior king rooms with larger floor space and better lighting conditions. All rooms have private bathrooms with shower and hairdryer as well as heated bathroom floors. The beds are from Viking. All rooms are equipped with 40-inch flat-screen TV, electric kettle, coffee and tea facilities, desk and complimentary WiFi. Iron and ironing board are available, as is a safe.

Rooms overlooking the courtyard provide different lighting and sound environment than rooms overlooking Drottninggatan, where street activity is noticeable during daytime and early evening. The hotel is accessible by lift. There is no verified information about room service. Dry cleaning and laundry services are available for a fee. Pets are not permitted.

The Gustavian interior design style is consistently implemented in all room categories, which means that the differences between categories are mainly about size and location rather than the character of the interior. Guests who are sensitive to noise or lack daylight should specify their preferences when booking to get a room that suits their needs.

Drottninggatan as a starting point: public transport and city centre within walking distance

The hotel's address at Drottninggatan 77 in Norrmalm places it on one of Stockholm's most central streets, with direct access to the pedestrian street's shops, restaurants and cafés. Rådmansgatan underground station is nearby, and Stockholm Concert Hall is approximately 550 metres from the hotel. Stockholm Central Station can be reached on foot along Klarabergsgatan or Vasagatan, making it possible to connect to commuter trains and regional trains without changing transport.

Gamla Stan is accessible on foot in approximately 15–20 minutes depending on pace and route. Sergels Torg, which serves as a hub for several underground lines, is located to the south along Drottninggatan. The location makes the hotel practical for guests who want to move around central Stockholm without relying on taxi or bus for most destinations, which also reduces transport costs during their stay.

Drottninggatan is a pedestrian street, which means car traffic does not pass directly outside the entrance, but the street is lively during daytime and early evening with high foot traffic. There is no hotel parking; guests with cars are directed to commercial car parks in the area. Norra Latin is within walking distance of the hotel.

The hotel's location in Norrmalm makes it useful as a base for both business travellers and leisure travellers who prioritise access to public transport and central attractions. The combination of direct access to the pedestrian street, proximity to the underground and the ability to reach the central station on foot means that guests without a car still have good conditions to move efficiently around the entire Stockholm region during their stay.